Gideon. Leather tote bag

We ship worldwide.

Every item in stock will be shipped the next business day as the payment is accepted.

If your purchase is custom made we need about 6-10 days for making,  you'll recieve an email of a due date when your order is ready. 
You will also get the photos of the finished handbag when it's ready, so you can make sure everything is great. 
Note: Each item is handmade and there may be slight inconsistencies making your handbag unique.

 

We ship via priority mail in the United States and by the first class with a tracking number worldwide.

If you're outside the States and would like your order to ship by FedEx or DHL, please message hello@khelman.com or +14154818962, we'll check the shipping cost to your country.

 

The estimated delivery time:

• for the USA is 3 days (f.e. if we ship on Monday morning, you'll get it on Wednesday),

• for Canada and Mexico is about 5-7 days,

• for South America is about 10-12 days,

• for Europe is about 12 days,

• for Russia and Asia is about 12-18 days, depends on the distance.

 

We are not reponsible for any custom delays.

We want you to be happy with your purchase.

If you're not, just contact us within 3 days of delivery and return the product to us within 14 days of receiving it and we'll exchange or refund it it to the original method of payment.

• We have 100% satisfaction guarantee policy and we gladly accept returns and exchanges but all items must be in the original condition.

• We do our best to represent each item in details and its true color and we check everything before shipping to make sure you will get the best product quality. It is important to us that you have a product you are thrilled to own.

• Once your return is received and inspected we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 15 working days.

 

For custom orders.

 

If your item is custom made you'll get the photos of the finished item before shipping, so can make sure everything is great, we also use sturdy boxes or bubble polipropilen mailers to make the shipping as safe as possible.

We accept returns within 3 days of a delivery and all items must be in original condition. 

We can only accept return if the item has any defect made in our studio.

If your item(s) have been monogrammed, design was changed for your wishes, or made to very unusual measure we unable to cancel, refund or exchange unless they arrive to you damaged or defective by the fault of our studio. 

 

Please contact us if you have any problems with your order, we will be happy to help. 

 

Conditions of return.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.