How to order
Khelman is a leather studio-atelier and you can order any bag you see on the website in the colors of your choice.
If you'd like to change the straps' length, make some changes in the layout of the pockets please make a note to your order and we consider your wishes.
Feel like you would love to change the bag size or change the design? Request a custom bag here.
Processing time
Every item in stock will be shipped the next business day as the payment is accepted.
If your purchase is a custom bag it can take about 2-3 weeks for making, you'll receive an email of a due date when your order is ready, BUT let us know if you need your order to the certain date.
You will also get the photos of the finished handbag when it's ready, so you can make sure everything is great.
Note: Each item is handmade and there may be slight inconsistencies in making your handbag unique.
Shipping
We ship worldwide. Via a priority mail in the United States and by the first class with a tracking number worldwide.
The estimated delivery time:
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for the USA in 3 days (f.e. if we ship on Monday morning, you'll get it on Wednesday),
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for Canada and Mexico is about 5-7 days,
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for South America is about 10-12 days,
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for Europe is about 10-12 days,
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for Russia, Asia and Australia are about 12-14 days, depends on the distance.
We are not responsible for any customs delays.
How can I order Khelman custom bag?
~ Change the leather color If you want something more special or realize that the bag probably will be the better companion for your wardrobe in another color(s).
You can see the gallery of leather and lining on each product page on khelman.com.
⠀ Request your wishful leather or suede if you don’t see it.
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If you like a bag on Khelman Instagram and don’t see it in the store - it happens sometimes if it was a custom made - message me, I will contact you soon.
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You’re also welcome to customize the design, like to add some decorative details or pockets or adjust the dimensions and strap’s length.
We love custom projects!
So it’s all possible, a custom listing will be simply created for your convenience.
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🦋 Sometimes one of you, my sunshines, falls in love with the certain leather, in this case, it simply works in a reverse way - pick the leather first and only then choose the design.
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I want you to be happy with your custom bag, please feel free to harmonize the details of your custom made bag before the purchase. And just to ask is totally fine.
I’ll also send you the photos of the finished bag before shipping so you can make sure everything is great.
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Have a great day and enjoy to be unique!
Ksenia Khelman
What if you don't have leather or suede I want for my bag?
If you didn't find the leather you want, please tell me your wishes via a custom bag request in the menu and I'll come back to you soon with variants I've found for your bag and the quote if you want some exotic leather.
Can I bring my own design for my custom bag?
Absolutely. Please use a Custom bag request to share your wishes and thoughts.
How does 100% Satisfaction Guarantee work?
We don't have a goal just to sell, we want you to be happy with your bag, that's why we have 100% Satisfaction Guarantee policy and we gladly accept returns and exchanges but all items must be in its original condition.
How does your 50 years warranty work?
I'm sure in quality of Khelman bags done and therefore I offer a 50 years warranty for all handbags. If something happened with your handbag due to my mistake I will fix it for free.
Return & Refund